Privacy Policy

General Rail Services LLC (GRS)
Last Updated: 18 June 2025

General Rail Services LLC (“GRS,” “we,” “our,” or “us”) operates generalrail.com and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website or communicate with us.

By using this website, you agree to the practices described below.

1. Information We Collect

We collect information to provide leasing, logistics, fleet management, and operational support services. This may include:

1.1 Information You Provide

  • Name, company name, and job title

  • Email address (e.g., when you contact us at gr@generalrail.com)

  • Phone number (+995 591 229 929)

  • Inquiry details (corridor, fleet type, leasing request, etc.)

  • Any message or document submitted through forms or email

1.2 Automatically Collected Information

Through analytics tools, we may collect:

  • IP addresses

  • Browser and device information

  • Pages visited

  • Time spent on the site

  • Referral sources

  • Cookies (see Section 6)

This data helps improve site performance and user experience.

2. How We Use Your Information

We use collected information to:

  • Respond to leasing and logistics inquiries

  • Provide fleet availability updates

  • Schedule calls or consultations

  • Improve website functionality

  • Monitor usage and analytics

  • Maintain site security

  • Communicate operational notices when appropriate

We do not sell your personal data.

3. How We Share Information

We may share limited information with:

  • Technical service providers (hosting, analytics, email delivery)

  • Operational consultants supporting corridor logistics

  • Legal or regulatory entities when required by law

We do not share your information with advertisers or unrelated third parties.

4. Data Security

GRS uses reasonable administrative, technical, and physical safeguards to protect information. While no system is completely secure, we work to prevent unauthorized access, maintain data accuracy, and ensure appropriate use of data.

5. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your information

  • Correct inaccurate data

  • Request deletion where legally permissible

  • Restrict certain processing activities

To exercise these rights, email gr@generalrail.com.

6. Cookies

Our website uses cookies to improve user experience and collect analytics data. You may disable cookies through your browser settings; however, some site functions may be limited as a result.

7. External Links

generalrail.com may contain links to external sites. GRS is not responsible for the content or privacy practices of third-party websites.

8. International Data Transfers

As GRS operates across multiple international corridors, your data may be processed in jurisdictions outside your home country. We take measures to ensure compliance with applicable privacy laws.

9. Children’s Privacy

Our services are intended for business and professional users. We do not knowingly collect information from individuals under 16.

10. Updates to This Policy

We may update this Privacy Policy over time. Changes will be posted on this page with the revised effective date.

Effective Date: 18 June 2025

11. Contact Us

For questions about this Privacy Policy or how we handle personal information:

General Rail Services LLC (GRS)
Website: generalrail.com
Email: gr@generalrail.com
Phone: +995 591 229 929